Effective Date: April 07, 2025

At RX-SMS.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our SMS prescription alert service. By using our service, you agree to the practices described below.

1. Information We Collect

We collect the following information to provide you with personalized SMS prescription reminders:

  • Contact Information: Your phone number to send SMS alerts.
  • Medication Details: Information about your prescriptions (e.g., medication names, dosages, and schedules) that you provide during sign-up.
  • Usage Data: Details about how you interact with our service, such as sign-up date or opt-out requests.

We do not collect unnecessary personal details, such as your full medical history, unless explicitly provided by you.

2. How We Use Your Information

Your information is used solely to:

  • Send you SMS alerts reminding you what medications to take and when.
  • Improve our service (e.g., analyzing usage patterns to enhance reliability).
  • Comply with legal obligations, such as healthcare regulations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security

We take your privacy seriously and implement industry-standard security measures, including:

  • Encryption of your data during transmission and storage.
  • Secure servers to protect against unauthorized access.
  • Regular audits to ensure compliance with privacy standards.

RX-SMS.com strives to comply with the Health Insurance Portability and Accountability Act (HIPAA) where applicable, ensuring your health-related data is handled with care.

4. Sharing Your Information

We may share your data only in these limited cases:

  • With trusted service providers (e.g., SMS delivery platforms) who are bound by confidentiality agreements.
  • If required by law, such as in response to a court order.
  • With your consent, such as if you authorize us to share with your healthcare provider.

5. Your Choices

You have control over your data:

  • Opt-Out: Reply "STOP" to any SMS to unsubscribe at any time.
  • Data Access: Contact us at support@rx-sms.com to request access to or deletion of your data.
  • Updates: Log in to your account (if applicable) to update your medication schedule or phone number.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. Please review their policies separately.

7. Changes to This Policy

We may update this Privacy Policy as needed. The most current version will always be posted here, with the effective date noted above. We encourage you to review it periodically.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out:

Email: support@RX-SMS.com
Phone: (833) RXSMSUS (833) 797-6787